Policy Statement:

The NCFADS has established several categories of conditions under which cancellation and/or refund of participant fees will be possible.

Position or Groups Affected:

All persons who register for NCFADS sponsored events.

Definitions:

Sponsored events may be summer school, winter school, or other events designed and offered by NCFADS. Registration deadline is 2 weeks before a School.

Procedure:

Cancellations and refunds will be governed by the following conditions:

1.  Adverse Weather

a.  When adverse weather conditions dictate the cancellation of the school by the NCFADS board, full refunds will be given to all registrants.

b. When individuals do not attend because of adverse weather conditions, but the school is being held, refunds will be limited to the registration option minus a $100 cancellation fee. All requests for refund must be in writing (postmarked or emailed) and received within 7 business days following the school.

2. Individuals/Agencies who cancel at least 30 days prior to the School will not be assessed a fee and will receive a full refund; those who cancel within the 2 weeks prior to the registration deadline will incur a $100 fee. Substitutes from the same agency will be allowed even after the registration deadline and up to the start of the school. Agency substitutes will not incur a late fee.

3.  Individuals/Agencies who have paid but cancel after the registration deadline and before the school begins will not receive a refund. Individuals who have registered and not paid will be invoiced for the full amount owed.

4. Registered Individuals who do not show up after the school has started will not receive a refund of payments. Furthermore, either the individuals or agencies that have been invoiced will be responsible for full payment of registration fees designated through the registration process.

5.  Exceptions will be at the Executive Director’s discretion.